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Write to the desk
Corrections, sources, republication requests and commercial enquiries all arrive at the same address. Clinical questions, sadly, cannot be answered here at all.
Upright Notes is a reading site about backs, posture and everyday movement. It is put together by editors, not by clinicians, and it exists to make published guidance easier to use. That shapes what the inbox can usefully do.
What is worth writing about
- Corrections. If a page is wrong, out of date, or has drifted from the source it cites, that is the most valuable email this site receives. Please include the page address and, where you can, the guidance you are relying on.
- Sources. Suggestions of UK guidance, systematic reviews or ergonomics research worth reading are welcome, particularly where something has been updated recently.
- Republication. Short quotations with a link back need no permission. Anything longer, or any reuse in print or in training material, should be asked about first.
- Commercial enquiries. Advertising, sponsorship and partnership questions are read at the same address. Anything that would blur the line between editorial and paid placement is declined.
- Accessibility problems. If a page is hard to read, hard to navigate with a keyboard or awkward with a screen reader, that counts as a fault and will be treated as one.
What cannot be answered
No individual health questions, in any form. That includes descriptions of symptoms, scan reports, photographs, questions about whether a particular ache sounds serious, and requests for a second opinion about something a clinician has already said. It also includes requests to recommend a named practice or practitioner, in any town.
This is not evasiveness. Answering those questions would mean giving clinical advice to somebody nobody here has met or examined, which would be both useless and wrong. Emails of that kind are deleted rather than answered.
If something is worrying you now
Speak to your GP, or call NHS 111 for urgent advice in England, Scotland and Wales, and 111 in Northern Ireland. Call 999 if symptoms are severe or come on suddenly. To check whether a UK practitioner is registered, search the General Osteopathic Council register for an osteopath, the Health and Care Professions Council register for a physiotherapist, or the General Chiropractic Council register for a chiropractor.
How corrections are handled
Reported errors are checked against the source. If the page is wrong it is fixed, the review date at the foot of the page is updated, and where the meaning changed materially the change is described in a short line at the bottom of the article rather than made silently. Pages are also re-read on a rolling basis, because guidance on back pain has moved considerably over the past decade and an unchecked page ages badly.
A note on what this site is
Upright Notes has no clinic, no treatment room and no appointment book. It represents no practitioner and no practice, it holds no clinical title, and it makes no claim to any. The nearest thing to a service here is a set of pages that try to be accurate. Anything further belongs with a registered professional.
Reaching the editors
- Reply time
- Most messages are read within a week. Corrections are prioritised over everything else.
- Post
- There is no public postal address and no telephone line. Everything runs by email.
- Not handled
- Symptoms, diagnoses, second opinions, practitioner recommendations.
Please do not send medical records, scan images or anything else you would not want sitting in an ordinary inbox. Attachments of that kind are deleted unopened.